Business Operations Manager

King's College London • London, England, United Kingdom • £44.34k - £51.74k / year • 3w ago

About us

The Department of Engineering is seeking a Business Operations Manager to oversee the smooth running of key operational services within the department. This full-time role offers an excellent opportunity to manage a variety of business functions, including finance, procurement, auditing, HR, space management, health and safety and other general projects.

The Department of Engineering is supported by an experienced professional services team, working in partnership with academic colleagues, as well as faculty and central directorates to provide a high-quality administrative support service and student and staff experience.

About the role

The Business Operations Manager works as part of a team to ensure consistent management and delivery of departmental operations by providing high quality and effective administrative support, in accordance with University and Faculty priorities, timelines and policies.

Providing leadership and line management to the Operations Team, you will be responsible for allocating staff resource to ensure consistent and effective service delivery. You will lead and enable the team to provide a high level of customer support to relevant stakeholders.

The role holder will actively contribute to and help the delivery of the faculty’s business function. They will role model a culture of professionalism with a focus on providing responsive and timely customer service. The role holder will also share and develop best practice solutions with colleagues and coordinate the promotion of new ideas for better and more effective and efficient delivery of services. 

This is currently a hybrid role, and the role holder will spend part of their working week on campus and part of the week working remotely

This is a full-time post (35 hours per-week), and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

Substantial experience of office administration, operational delivery, and managing operational teams to provide an efficient and effective service.
Experience of coordinating budgetary and financial processes with strong numeracy and data analysis skills
Experience of supporting HR operations, including coordinating recruitment activity
Ability to work both independently and as part of multiple teams
Excellent organisational and time management skills with the ability to multi-task and balance competing priorities in a busy, pressured work environment.
Experience of service improvement with a proactive, methodical, flexible approach to work and strong attention to detail
Excellent written and spoken communication skills, with a high standard of English, with the ability to learn quickly, and comprehend and disseminate complex information.
Commitment to equality, diversity, & inclusion, to support an inclusive culture & diversity for staff

Desirable criteria

Educated to degree level or equivalent professional experience
Experience of committee administration and management
Experience of working in a higher education or similar environment
Experience of current Health & Safety legislation for an office environment

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click the “Apply” button, above. This document will provide information on what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

£44,335 to £51,735 per annum, including London Weighting Allowance

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