Recruitment and Admissions Assistant

University of Bradford • Bradford, England, United Kingdom • £25.45k - £26.94k / year • 3d ago

University of Bradford

At the University of Bradford, our focus is on creating the conditions for social, cultural, and economic impact. We are committed to social inclusion. Our work to expand opportunity and enable students to reach their potential, has led to us topping the Social Mobility Index of English universities for the last two years. Our University Strategy sets out our ambitions for 2025, which we will achieve by using our proud heritage as a springboard and remaining steadfast in our commitment to equality, diversity, and inclusion.

What you will be doing:

Dealing with queries from enquirers and applicants via email, telephone, face to face and LiveChat.
Providing excellent customer service by ensuring that all enquiries are handled efficiently and effectively .
Assisting in the successful operation of admissions processes by providing general administrative support for the team.
Support the delivery of outbound telephone campaigns to enquirers and applicants by training and supervising student ambassadors

Qualifications/experience:

GCSE English and Maths or equivalent (or equivalent experience)
Significant experience of working within an office environment
Experience of working in a role dealing with the public
Experience of working as a member of a team
Experience of working within a customer service role
Excellent oral and written communication skills
Highly developed administrative and organisational skills
High level of attention to detail and confidentiality
Excellent data entry, IT and MS Office skills

At the University of Bradford, we recognise and embrace people that work in diverse ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

In Return we Offer:

25 days holiday and 13 statutory and customary days (taken at Easter and Christmas).
Family-friendly policies
Great campus facilities including:
Unique fitness centre
Eye clinic
Physiotherapy & sports rehabilitation,
Counselling & mental health services
On site nursery
Food & drink outlets
Generous employer contribution pension schemes - Universities Superannuation Scheme
Generous benefit schemes, including car leasing, cycle to work, holiday purchase, home & technology scheme and shopping discounts

Find more information about the many other benefits, including salary sacrifice schemes and campus nursery.

£25,448 to £26,942 per annum

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