Administrative Officer (QA and Student Experience)

London School of Economics and Political Science • London, England, United Kingdom • £36.51k - £41.57k / year • 2d ago

LSE is committed to building a diverse, equitable and truly inclusive university

Salary from £36,513 to £41,565 per annum inclusive with potential to progress to £44,468 pa inclusive of London allowance

We are looking for an experienced, practical and enthusiastic individual to fill a wide-ranging post in a small and friendly team that ensures the smooth day-to-day running of the Anthropology Department.

The successful candidate will play a crucial role in the Department, working closely with members of the faculty and professional service team to ensure that we are offering our students an excellent quality of education and an outstanding student experience.

The postholder’s specific responsibilities include assisting in the administration of assessments, supporting and enhancing student experience through the delivery of academic and extra-curricular activities, monitoring the Department’s compliance with quality assurance measures, and administering the Department’s undergraduate exchange programmes.

The role also involves daily contact with students, including providing face-to-face, email and telephone support. In order to offer appropriate help and advice, including to students who may be struggling, you will need good interpersonal skills and the ability to understand and explain the School’s and the Department’s policies and regulations. The role involves frequent use of spreadsheets, databases and other systems to manipulate and transfer data, and the successful candidate must be capable of doing this accurately, for instance when applying weightings to calculate overall course marks.

Candidates should have considerable experience in an administrative role, including maintaining accurate records and be highly numerate with an excellent working knowledge of Microsoft Excel (or equivalent). They will also have excellent organisational, communication, and customer service skills.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please click the 'Apply' button, above.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.

Should you have any queries about the role, please email y.hinrichsen@lse.ac.uk.

The closing date for receipt of applications is 15 September 2025 (23.59 UK time).

Regrettably, we are unable to accept any late applications.

£36,513 to £41,565 per annum inclusive with potential to progress to £44,468 pa inclusive of London allowance

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